Career

Business Development Intern

Business Development, Ho Chi Minh City

Provide high-quality, creative, and analytical customer support for online shops operated by major Japanese national clients — going beyond copy-paste templates to deliver real consulting-level assistance.
Design and execute flexible customer operations tailored to diverse product categories and customer wants.
Proactively respond to frequent changes in platform policies and optimize support flows accordingly through self-driven analysis.
Collect and report relevant information such as product details, competitor CS strategies, and platform operational updates to help improve support strategy.
Continuously improve performance with a strong focus on key KPIs: Response Rate and Conversion Rate from Chat.

A recognized University Degree
Strong logical thinking and problem-solving skills in customer interaction scenarios.
Ability to proactively gather and synthesize information and design optimal customer support operations.
Native-level Vietnamese and business-level English communication skills
Self-driven attitude with the flexibility to adapt to a fast-changing environment
Prior experience in customer support or e-commerce operations (including internships or part-time roles)
Experience in creating manuals, improving FAQs, or driving operational improvements
Market research or customer insight analysis experience
Interest in the Japanese market or national brand operations

Allowances: 3,500,000 VND/month
Good chance to explore new trends in the digital market
Opportunity to learn and work with the most advanced advertising technology platforms
Work in a professional, active, international, and dynamic environment.